The providers that process customer data on Synarii's behalf
Salons that use Synarii are the controllers of their customers' information; Synarii processes it on their behalf. To run the service, Synarii Operating Pty Ltd (ABN 94 700 053 121) uses the infrastructure providers below. Each one processes data only to perform its function, under contractual data-protection obligations. This is the list referred to in the Data Processing and Service Provider Addendum in our Privacy Policy.
| Sub-processor | Purpose | Region |
|---|---|---|
| Supabase | Database and authentication hosting — data storage, authentication | United States (AWS us-west-1, Northern California) |
| Railway | Application hosting — server runtime | United States (US West) |
| Twilio | SMS and voice delivery | Global carrier network |
| Google (Gemini API) | AI language processing. Customer data is not used to train AI models. | US / global |
| Stripe | Payment processing. Card data never touches Synarii. | US / global |
| Square (Block, Inc.) | Payment processing for salons that connect their own Square account. Card data never touches Synarii. | US / global |
We give subscribing salons at least 14 days' notice, in the app or by email, before adding a sub-processor that processes customer data. A salon that reasonably objects on data-protection grounds, where no resolution is found, may cancel under the standard cancellation terms.
Questions or requests: synarii@outlook.com