Features  ›  Deposits & No-Show Fees

Deposits & No-Show Fees

Protect your time — without the awkward conversation.

An empty slot is the most expensive thing in your week. Synarii gives you two protections: a deposit taken up front by Mia, and fees for late cancellations and no-shows that follow the customer to their next visit.

How it works

  1. Choose your rules onceA deposit as a percentage or a flat amount, for new customers only or for everyone. Your late-cancellation window and fee. Your no-show fee.
  2. Mia takes the depositWhen she books, Mia texts a secure payment link and holds the slot for three hours. Paid — the booking confirms itself. Not paid — the slot is released for someone else. The deposit comes off the bill on the day, automatically.
  3. Fees don't get forgottenIf a customer cancels late through Mia, she lets them know a fee may apply and asks you to decide — apply it or waive it, with their reason in front of you. An unpaid fee shows on their next appointment and is added to that day's total. No-shows you mark on the calendar are recorded the same way.

What it means for your day

Plain English on what this is: deposits are paid up front by link, and fees are collected at the customer's next visit or by a payment link. Synarii does not store customer cards or charge them without their action.
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